1. What is Magic Threads & Design Co.?
Magic Threads & Design Co. was born from my love of crafting and creating meaningful memories. It all started with a pair of handmade mouse ears for my daughter’s first Disney trip, and it quickly grew into a passion for making custom, one-of-a-kind pieces. Now, I create a variety of handmade items to add a little magic to your everyday life!
2. How do I place an order?
Simply browse my shop, select your favorite items, and click “Add to Cart.” Once you’re ready, proceed to checkout, and I’ll start preparing your order!
3. Do you offer custom designs?
Yes! I love creating custom designs. If you’re looking for a personalized touch on ears, shirts, totes, cups, change purses, or keychains, feel free to reach out and we’ll make something magical together!
4. How long will it take to receive my order?
Orders typically ship within 3-5 business days. Because each item is handmade, it may take a few days to prepare your order before it ships. You’ll receive a tracking number as soon as your order is on its way!
5. Do you ship internationally?
At this time, I only offer shipping within the U.S.
6. Can I return or exchange an item?
Due to the custom and handmade nature of my products, I do not accept returns or exchanges. However, if there is an issue with your order, please contact me—I’m happy to work with you to make it right!
7. What should I do if my order arrives damaged?
If your item is damaged during shipping, please reach out to me as soon as possible. I will do everything I can to replace it!
8. Can I follow you on social media?
Yes! Stay connected and see new designs by following me on:
📌 Facebook: Magic Threads & Design Co.
📌 Instagram: @magicthreadsdesignco